Yes, we have a 100% satisfaction guaranteed policy. If you are unsatisfied with your purchase, we will accept your product back for a full refund within 30 days of purchase. Simply email our Customer Support team at hello@lovehair.com with your order number and we’ll be happy to help you. Please note, all customers are responsible for their own return shipping costs.
In the instance that you have received a defective product, please email us and we will be happy to assist you with an exchange.