My tracking shows my package was delivered, but...

If the tracking information confirms that the item has been delivered to your shipping address but you have not received your order, please contact the carrier directly to have them investigate...

How can I change the shipping address for my or...

How can I cancel my order?

If you would like to cancel your order, please email our Customer Support team as soon as possible at hello@lovehair.com with your order number. We will try our best to...

How can I track my order?

Please check your email inbox for your shipping confirmation email (1 – 2 business days after your order has been placed), which will include your tracking information. All information on...